Exchange Policy
If a problem arises, it’s unnecessary to send long, usually exaggerated emails when photos can be sent to us with a short message requesting help. We really appreciate patients remain friendly toward our sales staff who are not directly responsible for the plants you’ve purchased. They are on your side when reaching out to nursery managers to create the fairest solution for each individual’s case.
In instances where exchanges are requested, The Clone Conservatory can help those who remain calm, respectful and honest. In other words, we do not help anyone who is demanding or rude, nor anyone making false accusations not represented by photos.
How To Order Online
- Choose Strains. Save the most time by selecting what strains you want to grow before calling us.
- Call Us. Once you’re ready, call us to place your order and while on the phone feel free to ask the sales representative for recommendations and advice.
- Contact Form. You can also fill out a Contact form on the website and a sales representative will call you promptly to discuss your order.
- Clones. At the time of your scheduled appointment, you will meet one of our drivers just outside the nursery to receive marijuana plants.
